The following message has been emailing around and was posted to many webpages like Facebook and such. Please be alert... it might be happen in other country too.
Dear friends,
I have been cheated recently. So I would like to share my experience with
you all on how the tactic they use. You can forward this to your friends so
they will know about it
1) On Saturday, I receive a phone call from AMBank, a system playback
message announce that "You have outstanding balance of RM4,982 for the
AMBank credit card, kindly make the payment asap. For customer service,
please press 1"
(This is the first step, they make you angry. When you angry, you lost your
mind)
2) Since I do not have credit card service with AM Bank, I press 1 to talk
to the customer service. And after providing my name and IC number, the
customer service told me that there is a credit card under my name. I
respond that I did not applied it before. The customer service say is it
possible that people stole your info and make a credit card from it. She
suggest me to call the Bank Negara - Pusat Pengurusan Kad Palsu to make a
report so that they will investigate on it. Since it is Sunday, she suggest
I make the phone call on Monday and provide me a phone number 03-8659 0241.
(This is a fake number, Bank Negara do not have such department. Bank
negara number is 03-2698-8044 )
3) On Monday morning, I make a phone call to the given number, I can hear
the announcement "Terima Kasih kerana menhubungi Bank Negara..." After that
I talk to a guy that speak in Malay. He call me back later with the same
callerID, and start to ask my detail of complain. He also keep on telling
me that if what I say is not true, I will be caught by police and jail. He
then ask for all my credit card detail, have I ever use credit card on ATM,
my ATM card and the balance. He also told me not to expose the report
detail to my friends as it may affected the investigation result. After
that he give me a report number and mentioned that a colleague from other
department will help me to secure all my bank accounts.
(They do this step to make you believe that they are true, so that you will
corporate with them)
4) After a while, I receive a phone call from a girl, she told me that they
have suspend all my bank accounts now. But the ATM card they cannot do it
remotely, hence she want me to go to the ATM machine, and key in some
special "PIN" to stop the card. After I reach the ATM, she call me and told
me that later what I see on screen is not the true info. I just need to key
in the PIN given by her. So I just follow the step and key in everything.
She then ask me to destroy the transaction slip and throw it away. Then
told me within 3 days cannot use my ATM cards and other bank accounts.
(Key in the "PIN" at ATM is fake also, those PIN is actually somebody
account number and the amount to be transfer.)
My suggestion
Always call back to the Bank to verify, are you really have that credit
card?
Bank always have a tollfree number, including Bank Negara
And you can easily find the real bank number on internet
This guy is a Senior Engineer in my office. We can easily say "hiya? how
can he be so gullible to listen to the lady on the phone and actually
transfer funds out of his account" BUT reality is that when it happens to
you ? in the panicky situation? you too may lose touch of our sanity for a
short period of time.
